TMOs Get Higher Satisfaction Rates - London Conference Told
Over 100 delegates gathered in Westminster for the London and South Regional Conference of the NFTMO with Allowances, Welfare Reform and Youth Engagement as key themes. Delegates were encouraged to recognise that TMOs are social enterprises and were updated on the Social Value Act by Temi Odesanya of Social Enterprise UK.
During the afternoon session delegates heard reports that in three London boroughs recent tenant satisfaction surveys had shown that satisfaction levels were significantly higher in TMO managed homes than in the remaining stock.
Fuller conference report and links to follow.