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Tenant involvement could save millions says Communities Minister Stephen Williams

Launching a report called Investment not a Cost at the House of Commons, Communities Minister Stephen Williams said "“By giving tenants greater control the sector could create savings of up to £118 million a year helping to create a stronger economy and fairer society at the same time"

The ‘Investment not a cost report by the National Tenants Organisations with University of Birmingham drew evidence from hundreds of tenants and landlords alongside workshops. Twenty landlords identified specific savings brought about by tenant involvement which amounted to £29 per property annually. If these savings were replicated across all social housing providers the sector could see savings of around £118 million a year.

Tenant management was perceived as the most effective method of involvement by those involved in or with experience of tenant management organisations. Tenant controlled organisations particularly highlighted local tenant knowledge as being important to service improvements.

‘We know everyone personally and the residents all know the manager and senior staff. When we are working on something we know our people and how they will respond to something, and we plan our work accordingly. The JMB has lifted expectations for residents and so we know very quickly when things are not right and contractors know that they have to deliver good value for money.’ Leathermarket Joint Management Board