NFTMO
Toolbox - The right to manage process

What is in the Right to Manage Toolbox?

Here you can find copies of government publications, regulations and various guidance documents that will help you to understand and work through the Right to Manage Process. 'Essential Resources' are what we think to be key documents. Below are other useful documents and publications. Just click, view and/or download information that you need. 

Essential resources to view

Local Authority, ALMO and TMO Relationships

Local Authority, ALMO and TMO relationships – A Good Practice Guide is endorsed by Communities and Local Government and forms part of a package of guidance published in 2008 to underpin new arrangements for tenant empowerment. The guidance is voluntary but ALMOs, TMOs and local authorities are strongly urged to base their relationship on the principles promoted in the document.

This is the full guidance. An Executive Summary is available.

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Rough Guide to TMOs

This leaflet is published by the National Federation of Tenant Management Organisations (NFTMO). The leaflet tells you what Tenant Management Organisations are and how they work. There is information about the Right to Manage Proces explaining how tenants’ groups might be able to access grant funding and expert advice.

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Calculating Allowances for TMOs

Published by the NFTMO and written by Liz Michael, the guidance is intended to help TMOs and landlords agree the level of allowances through a process that both parties can see is logical, fair and transparent. That can help to create a stronger partnership and a more secure starting point from which the TMO can build future spending plans.

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Modular Management Agreement for TMOs (2005 version)

The Modular Management Agreement for TMOs (2005) is the legal contract by which the local authority delegates management responsibility to the TMO. The Agreement is in a 'pick and mix' format enabling groups to select functions and levels of responsibility to fit their aspirations.

PLEASE NOTE - A new version of the Modular Agreement was published in December 2013 for use by groups who have triggered the Right to Manage using the 2012 RTM Regulations

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Guidance on Start Up Costs for TMOs 2005

This document sets out guidance on starting-up and provision for office accommodation, computer systems and other office facilities for newly-formed Tenant Management Organisations (TMOs).

PLEASE NOTE THIS GUIDANCE HAS NOW BEEN UPDATED AND INCORPORATED IN GUIDANCE ON CALCULATING ALLOWANCES 2013 (AVAILABLE ON THIS SITE).

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Tenants Guide to the Right to Manage 2012

The ‘Right to Manage' has been improved to make the process quicker and less complex for tenants who want to set a tenant management organisation. This guide tells you more about tenant management organisations and explains how the Right to Manage works. The guide also tells you where you can get more information and advice.

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Streamlined CAM Standards 2012

Following the amendments to the Right to Manage Regulations in 2012 the process of setting up a TMO has been streamlined. The set of standards that groups must meet before a TMO can go ahead has been simplified. This is the new 'Common Assessment Model' of 17 standards.

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Right to Manage Statutory Guidance 2013

This statutory guidance is given under the Housing (Right to Manage) (England) Regulations 2012 which have been introduced to make it easier for tenants to exercise their Right to Manage. It should be read alongside the statutory guidance on modular management agreements, as well as the regulations themselves.

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Right to Manage Modular Management Agreement 2013

This guidance deals with the modular management agreement for tenant management organisations that was approved by the Secretary of State in December 2013.

The schedules are to be agreed between the local housing authority and the tenant management organisation and must be in accordance with the statutory guidance regulation 18 of the Housing (Right to Manage) (England) Regulations 2012.

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Guidance to RTM Modular Agreement Schedules 2013

This guidance deals with the schedules to the modular management agreement for tenant management organisations that has been approved by the Secretary of State in December 2013.

The schedules are to be agreed between the local housing authority and the tenant management organisation and must be in accordance with the statutory guidance given by the Secretary of State under regulation 18 of the Housing (Right to Manage) Regulations 2012.

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Calculating Allowances Guidance 2013

This guidance is given by the Secretary of State under regulation 18 of the Housing (Right to Manage) (England) Regulations 2012 which provides that any person exercising functions under those regulations shall act in accordance with any guidance given by the Secretary of State.

It sets out the way management and maintenance allowances must be calculated for tenant management organisations that are exercising the Right to Manage.

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Guide to The Common Assessment Model 2013

Local authority tenants have a statutory Right to Manage which entitles an organisation run by local tenants to take over responsibility for managing housing services such as repairs, estate cleaning and caretaking and estate security. Before a Tenant Management Organisation can go ahead it must be able to demonstrate that it is competent to manage. The Common Assessment Model provides the structure and core standards for undertaking the assessment of competence.
It is important that groups interested in becoming TMOs are aware that they must show that all the minimum standards set out in the Common Assessment Model are being met and that they can back this up with evidence where required.

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Right to Manage Introductory Leaflet Template

You can adapt this early stage leaflet for use in your own project. Contact us if your want a MS Publisher version

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Right to Manage Notice Ballot Leaflet Template

You can adapt this leaflet for use in your own project in the run up to the test of opinion before you serve a RTM Notice. Contact us if you want a MS Publisher version.

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RTM Leaflet Template for Final Ballot Flyer

You can adapt this leaflet for use in your own project in the run up to the final development ballot when tenants are asked to vote on the TMO proposal document. Contact us if you want a MS Publisher version.

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Further resources to view

Residents Choice 2008

Published in 2008 'Residents Choice' provides information about the options and opportunities and advice about how options can be explored and how to take forward the preferred approach.PLEASE BE AWARE A NUMBER OF CHANGES MADE IN 2012 MEAN THAT SOME DETAILS IN THIS DOCUMENT ARE NOW OUT OF DATE

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Local Choice, Local Control 2008

This is, now replaced Statutory Guidance called 'Local Choice, Local Control' which set out some ‘must dos’ for landlords, advisors and tenants groups who were involved in initiatives covered by the new Right to Manage Regulations applying after October 1st 2008 . PLEASE BE AWARE THE RIGHT TO MANAGE REGULATIONS WERE UPDATED IN 2012 and new Statutory Guidance was published in December 2013.

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The Guide to the Common Assessment Model Oct 08

The 'users manual' guide to the Common Assessment Model which sets out the standards of competence required before a tenants group can go ahead with a full ballot of tenants on a proposal for management by a TMO.It is called a Common Assessment Model because it is a tool used by the independent Approved Assessors but can also be used by tenants groups and advisors to do their own ‘self assessment’ of competence levels and training needs.

Note - A STREAMLINED VERSION OF THE COMMON ASSESSMENT MODEL WAS INTRODUCED IN 2013 AND IS AVAILABLE ON THIS SITE.

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Local Management Agreement Toolkit

Local Management Agreements enable council and housing association residents to take charge of local housing services.This toolkit gives you everything you need to agree and set up a Local Management Agreement for your area.

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MMA Guidance to the Schedules (2005 version)

This guidance deals with the Schedules to the Modular Management Agreement for
Tenant Management Organisations (TMOs). The Schedules are to be agreed between the Council and the TMO and must be in accordance with the statutory guidance.
The purpose of this non-statutory guidance is simply to assist Councils and TMOs
to draft the Schedules to their particular agreement.

PLEASE NOTE - A new version of the Modular Agreement and guidance to Schedules was published in December 2013 for use by groups who have triggered the Right to Manage using the 2012 RTM Regulations

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Right to Manage Regulations 2012

Revised Right to Manage Regulations effective from August 2012

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Tripartite TMO Development Agreement

Sample tripartite agreement setting out a framework for communications between a developing TMO, their lead advisor and the council

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Guidance for Landlords on the Development of Tenant Management Organisations

Guidance for Landlords on the Development of Tenant Management Organisations published by LACOG Summer 2013

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Tenants Leading Change Leaflet

Tenants Leading Change Leaflet. Published by DCLG July 2014~ the leaflet explains options for tenants to get more involved in the running of their local housing services.

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