North Regional Event
Following on from the successful London Event we travelled to Bury for a meeting of NFTMO Members in the North.
Here we heard about the history of our hosts, Springs TMC, and how they have moved from their original structure to becoming only the second ‘self-financing’ TMO in the country. We heard from the TMC Manager and a number of staff and committee members about the work they undertake in the community and the charitable branch they have established to further their aims.
We then heard from the Housing Ombudsman Service and the Regulator of Social Housing who, as they had in London, were very open in stating that they want to know more about tenant management and the work being undertaken. They addressed a number of questions from members about their respective roles , how they interact with landlords and where TMOs fit in the new regulatory world that we’re in.
We finished the day by looking at what Members want from the NFTMO and more about the issues that are being faced day to day in providing services.
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