The Financial Conduct Authority (FCA) has to authorise most companies providing or offering financial services or products. They have issued a warning re UK Housing Disrepair Claims (www.ukhousingdisrepairclaims.co.uk) based in Colne. There are other companies listed on the FCA Warning List. Why does this matter? Well, anyone using this company won’t have access to the […]
The Regulator of Social Housing (RSH) has today published their analysis of the Tenant Satisfaction Measures (TSMs) for landlords with 1000+ homes. Whilst overall satisfaction with services such as repairs, safety and being treated fairly and with respect score in the mid to high 70s in percentages, complaint handling is low at just 36% satisfaction. […]
We’ve previously posted (in October 2024!) about a review of the Co-operative and Community Benefit Society Act 2014 being undertaken by the Law Commission and the last consultation ran until December 2024. Unfortunately, we’re now hearing that the review has been delayed indefinitely with a future update on the timescales in early 2026. As soon […]
As many of you will know our Co-Ordinator will be retiring at the end of March 2026. So, we need someone to replace him! If you know of someone who you think will be a good fit for the Co-Ordinator role please direct them to our TMO Vacancies page where full details are available to […]
It’s not often I get out and about to visit our Members so it’s always a pleasure when I do and I recently had the pleasure of visiting a couple of Members in North London and it was good to catch up and talk tenant management (yes, my conversation is that boring!). One issue did […]
Have you signed up for the Members Area yet? If you have you may have noticed that we have added a discussion area for Members to share experiences and to ask for help and assistance from other Members. Why not give it a try?
The Four Million Homes programme is funded by the Ministry of Housing, Communities and Local Government (MHCLG) and is delivered by the Confederation of Co-Operative Housing (CCH) and PPCR Associates to deliver training for social housing tenants at all levels. Whilst many of the sessions they run are not appropriate for TMOs there are a […]
On 27th October Awaab’s Law, part of the Social Housing (Regulation) Act 2023 came into effect. Initially covering damp and mould all hazards under the Housing Health and Safety Rating System (except for overcrowding) will be covered. The Government has updated its guidance for both landlords and tenants, and The Housing Ombudsman Service has issued […]
Do you have an idea to improve the ability of residents to influence your strategies, policies and services? The Ministry of Housing, Communities and Local Government (MHCLG) are looking to fund (up to £100,000) 15-20 projects over the next year to develop new ways for residents to play a greater role in what their landlords […]
Gambier House TMO based in he LB Islington have a vacancy for a new TMO Manager. For details please visit the Vacancies page on our website.
