With our review of the year now sent out to those on our mailing list we start to think about the achievements and challenges we had in 2025 and those that await us in 2026. We seem set for more regulation whilst there is also a drive to improve the services social housing residents receive. […]
As has long been trailed the Freedom of Information Act is to be expanded to include TMOs as a “public authority” so that they fall within the remit of the Freedom of Information (FOA) Act 2000. Our understanding is that the government will be consulting in January 2026 as to the impact of the extension […]
The Regulator of Social Housing (RSH) has this week launched a consultation on proposed updates to the Consumer Standards Code of Practice and the Tenant Satisfaction Measures (TSMs). The consultation will run for 12 weeks and closes on 3rd March 2026. This follows consultation on Competence and Conduct Standard and the Social Tenant Access to […]
Just in from the Ministry of Housing, Communities and Local Government “Due to the significant interest we have received in the social housing innovation fund since the bidding window opened on 9th Jan 2025, a decision has been taken to increase the overall funding to: up to £2 million. This funding will be allocated before […]
Now available in the Members Area of he website a briefing on the recent government directive to the Regulator of Social Housing (RSH) to set a standard for Competency & Conduct – sometimes known as professionalisation. The good news is that most TMOs will be exempt from the requirement to have a level 4 or […]
Following on from our article of 23rd October, we have now received a transcript of the questions asked at the webinar and these, together with responses, can be found here
The Housing Ombudsman Service has just published its latest Learning from severe maladministration report. This rep[ort focuses on leaks, described as one of the main causes of damp and mould in homes. As always it’s worth taking the time to look at the issues that caused the repair to escalate to the level at which […]
Did you know that, from November 2025, all new tenancies must have an Electrical Installation Condition Report (EICR) before the start of the tenancy? From May 2026, ALL tenancies must have a valid report within 28 days of an inspection and that inspections MUST be carried out every 5 years for all tenancies. For more […]
Our latest round of Regional Meetings for Members will be taking place at the end of November/early December. This is your chance to hear the latest news about what’s happening in the world of tenant management and to hear from other TMOs as to what they are doing in their areas. We’ll be starting in […]
Our colleagues at the Tenant Participation Advisory Service are running a week long programme on the theme of tenant involvement from 10th-14th November. The events are open to all and your landlord/TMO doesn’t need to be a TPAS member for you to take part. TPAS Events Whilst not all sessions will appeal to TMOs, those […]
